Terms of service

 

Shipping Policy:

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; APO/FPO/DPO addresses, and Canada. You can contact us at info@heirloomartco.com with any questions about shipping or use the chat function on the website to send us a text. 

The shipping methods offered during checkout may differ based on your shipping address and items selected. Shipping and handling rates are calculated based on the weight and dimensions of items selected. Shipping rates include postage price, plus cost of packaging materials. Customers are expected to cover all customs, duties, and taxes.

Unfortunately we do not cover packages that were lost or stolen once the carrier has confirmed delivery has been completed. We only insure packages until they are delivered, at which point they become the responsibility of the recipient.

Please allow 5-10 business days for all U.S. orders. Allow 2-4 business days for pickup orders, 10-15 business days for international orders, and 6-10 weeks for custom framed prints or canvases.